Introduction
Last updated: November 19, 2024
Welcome to Keja Yangu!
At Keja Yangu, your privacy is our priority. We are committed to safeguarding the personal and non-personal information you share with us while using our platform. Our goal is to provide a secure, transparent, and reliable service that respects your privacy and complies with applicable laws and regulations.
Our Commitment to Protecting Your Privacy
We recognize the importance of protecting your data and ensuring that it is handled responsibly. Whether you’re searching for a property, listing one, or subscribing to our services, we take all necessary measures to maintain the confidentiality, integrity, and security of your information.
Purpose of This Privacy Policy
This Privacy Policy explains how we collect, use, disclose, and protect your information. It also outlines your rights concerning your data and how you can exercise them. By using Keja Yangu, you agree to the practices described in this policy. If you do not agree with any part of this policy, we encourage you to discontinue using our services.
Scope of the Privacy Policy
This Privacy Policy applies to all users of the Keja Yangu platform, including:
- Visitors to our website.
- Registered users of our services.
- Individuals engaging with our platform through mobile apps or any other digital interface.
It governs the collection, use, and sharing of information provided directly by users, automatically collected during usage, or obtained from third-party sources.
Whether you’re using Keja Yangu to browse listings, manage your account, or engage in transactions, this Privacy Policy ensures transparency regarding how your data is handled.
If you have any questions or concerns about this Privacy Policy, feel free to contact us at [email protected] or visit our Contact Us page.
Definitions
The following terms are used throughout this Privacy Policy:
- Account: A unique account created for You to access our Service or parts of our Service.
- Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
- Company: Refers to Keja Yangu LLC, Eagle Court, Muthaiga.
- Cookies: Small files placed on Your Device by a website, containing details of Your browsing history and other uses.
- Country: Refers to Kenya.
- Device: Any device that can access the Service, such as a computer, cellphone, or digital tablet.
- Personal Data: Any information that relates to an identified or identifiable individual.
- Service: Refers to the Website, Keja Yangu.
- Service Provider: Any natural or legal person who processes data on behalf of the Company. This includes third-party companies or individuals employed by the Company to facilitate the Service.
- Third-party Social Media Service: Any social network or platform allowing You to log in or create an Account to use the Service.
- Usage Data: Data collected automatically, generated by the use of the Service or the Service infrastructure (e.g., page visit duration).
- Website: Refers to Keja Yangu, accessible at https://kejayangu.com.
- You: The individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Each of these terms will be used consistently across all sections of this Privacy Policy for clarity and transparency.
Information We Collect
To provide and improve our Service, we collect both Personal Data and non-personal information from You. This section explains the types of information we gather, how we collect it, and our use of data from third parties.
Personal Information
We collect Personal Data to identify and communicate with You, process transactions, and improve Your experience with the Service. This data may include:
- Contact Information: Name, email address, phone number.
- Account Details: Username, password, profile information.
- Transaction Information: Billing address, payment method, and other details related to purchases or payments made through the Website.
- Location Information: Geographic location, which may be derived from Your Device.
- User Content: Information You submit while using the Service, such as inquiries, reviews, or messages.
How We Collect Personal Information:
- When You create an Account on the Website.
- During transactions made through our Service.
- Through forms, such as contact forms, subscription forms, or property listings.
- When You contact us via email or other communication channels.
Non-Personal Information
We also collect Usage Data and other non-personal information to analyze trends, improve the Service, and enhance Your experience. This data may include:
- IP Address: Helps us determine geographic location and ensure security.
- Device Information: Type of device, operating system, browser type, and version.
- Usage Metrics: Pages visited, time spent on the Website, links clicked, and navigation patterns.
- Cookies and Tracking Technologies: Data about Your preferences, session activity, and interactions with our Service.
How We Collect Non-Personal Information:
- Through the use of Cookies and similar technologies (e.g., pixels, tags, beacons).
- Automatically via our server logs and analytics tools.
- By analyzing data generated when You interact with the Service.
Third-Party Data
We may receive additional information about You from Third-party Social Media Services, Service Providers, and other external sources. This data helps us authenticate users, process transactions, and personalize the Service. Examples include:
- Payment Processors: Information about transactions (e.g., amount, payment status) to facilitate secure payments.
- Social Media Integration: Profile information (e.g., name, email, profile picture) when You log in via platforms like Google or Facebook.
- Advertising Partners: Data used to provide personalized marketing, such as demographic or preference information.
By using the Service, You consent to the collection, processing, and sharing of data as outlined in this section. For more details about how we handle Your data, refer to the Cookies Policy and other related sections of this Privacy Policy.
How We Use Your Information
At Keja Yangu, we prioritize the appropriate use of the information we collect to enhance our Service, maintain legal compliance, and ensure a seamless user experience. This section details the primary purposes for which we use Your data.
Service Improvement
We use both Personal Data and Usage Data to:
- Personalize Your experience with the Service, such as tailoring property recommendations or search results based on Your preferences.
- Improve the functionality, usability, and performance of our Website and services by analyzing user behavior and feedback.
- Monitor and analyze trends to identify areas for development and innovation.
Communication
Your contact information enables us to keep You informed and provide essential updates. We may use Your data for:
- Sending service-related notifications, such as account updates, changes to terms, or maintenance alerts.
- Providing promotional materials about offers, discounts, or new features related to the Service.
- Responding to inquiries or support requests via email, phone, or other communication channels.
Opt-Out Option: You can choose to unsubscribe from promotional communications at any time by following the instructions provided in the message or contacting us directly.
Transaction Processing
To facilitate secure and efficient transactions, we use Your payment information to:
- Process payments for property listings, subscription plans, or other services offered on the Website.
- Ensure billing accuracy and generate invoices or receipts.
- Detect and prevent fraudulent transactions or unauthorized activity.
We partner with trusted service providers to handle payment processing securely, and your financial information is protected by industry standards.
Legal Compliance
We may use Your data to meet our legal and regulatory obligations, including:
- Complying with applicable laws, regulations, and court orders in the Country or other jurisdictions.
- Resolving disputes, addressing user complaints, or responding to law enforcement requests.
- Enforcing our agreements, such as the Terms and Conditions, and protecting the rights, property, or safety of the Company, our users, or others.
For Business Transfers
We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
For other purposes
We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
By using the Service, You consent to the use of Your information for the purposes outlined in this section. For more details about how we manage Your data, refer to other sections of this Privacy Policy.
How We Share Your Information
Keja Yangu is committed to protecting Your privacy and only shares Your information when necessary and in a manner consistent with this Privacy Policy. Below are the situations where Your Personal Data and Usage Data may be shared:
With Service Providers
We share Your Personal Data with trusted Service Providers who assist us in delivering and improving the Service. This includes:
- Monitoring and Analytics: Providers that help us analyze how the Service is used and improve its functionality.
- Communication Services: Partners we use to contact You regarding updates, promotions, and customer support.
- Payment Processing: Gateways and financial services providers used to securely process Your transactions.
For Business Transfers
In the event of a merger, acquisition, sale of assets, or similar business transaction, Your Personal Data may be shared or transferred to the involved parties. This includes:
- During negotiations of such a transaction.
- Upon the successful completion of a business transfer.
We will notify You if such changes occur and update You on any impacts to Your data.
With Affiliates
Your information may be shared with our Affiliates, which include:
- Our parent company.
- Subsidiaries, joint ventures, or other companies under shared ownership or control.
We require all Affiliates to adhere to this Privacy Policy to ensure consistent data protection standards.
With Business Partners
We may share Your information with selected Business Partners to:
- Provide You with tailored products or services.
- Offer promotions that might interest You.
With Other Users
When You interact with other users on public areas of the platform, the information You share may be visible to:
- All users of the Service, both on and outside the platform.
- Your contacts if You connect or register via a Third-Party Social Media Service.
For example, if You share posts, comments, or reviews, these may be visible to other users along with Your profile details. Similarly, interactions with others via social media integration may allow Your contacts to view Your activity.
Legal and Regulatory Disclosures
We may disclose Your information to comply with legal obligations or protect the rights of Keja Yangu, our users, or the public. This includes:
- Responding to legal requests, such as subpoenas or court orders.
- Investigating or preventing fraudulent or malicious activities.
Keja Yangu ensures that any entity receiving Your data adheres to strict privacy standards and only uses the information for the intended purpose. For more details, refer to the relevant sections of this Privacy Policy.
Cookies and Tracking Technologies
Keja Yangu uses Cookies and similar tracking technologies to enhance Your experience on our Website and Service. These technologies help us understand Your preferences, improve functionality, and ensure a personalized user experience.
Use of Cookies
Cookies are small files placed on Your Device when You visit our Website. They serve several purposes, including:
- Tracking Usage: Monitoring how users interact with our platform to identify areas for improvement.
- Remembering Preferences: Storing information like login details or language preferences for a seamless experience.
- Providing Personalized Services: Delivering tailored recommendations and advertisements.
- Improving Performance: Analyzing traffic to optimize the platform for better performance.
Types of Cookies We Use
Keja Yangu uses the following categories of Cookies to serve You better:
- Essential Cookies
These are necessary for the core functionality of the Service. Without these, certain features, such as secure login or property listings, may not work as intended.
- Example: Session management cookies for account access.
- Performance Cookies
These Cookies collect data on how users interact with our platform, helping us improve speed, navigation, and overall usability.
- Example: Analytics Cookies for tracking page visits and load times.
- Functional Cookies
These Cookies enable enhanced features and personalization, such as saving search filters or remembering Your preferred properties.
- Example: Cookies that store language preferences.
- Targeting and Advertising Cookies
These Cookies are used to deliver advertisements tailored to Your interests and measure their effectiveness.
- Example: Cookies from third-party advertisers or social media platforms.
User Control Over Cookies
We respect Your control over how Cookies are managed. You can choose to:
- Enable or Disable Cookies: Adjust browser settings to accept, block, or delete Cookies.
- For most browsers, navigate to “Settings” > “Privacy” > “Cookies and Site Data.”
- Opt-Out of Targeted Advertising: Disable targeting Cookies by managing preferences within the ad settings of platforms like Google or Facebook.
- Delete Existing Cookies: Clear browser Cookies at any time through the browser’s history settings.
Important Considerations
- Disabling certain Cookies may limit Your ability to access some features or services on the Website.
- By continuing to use the Website, You consent to the use of Cookies as described in this Privacy Policy.
For further questions about our use of Cookies, please contact us via email at [email protected].
Data Security
At Keja Yangu, the security of Your Personal Data is of utmost importance. We implement robust measures to ensure that Your data remains protected from unauthorized access, disclosure, alteration, or destruction.
Measures to Protect Your Data
To safeguard the Personal Data and Financial Information You share with us, we employ industry-standard security practices, including:
- Encryption
- All sensitive information, such as payment details, is encrypted using Secure Socket Layer (SSL) technology during transmission.
- Secure Servers
- Data is stored on secure servers that are monitored and maintained to prevent breaches.
- Access Control
- Access to Your data is limited to authorized personnel and Service Providers who need it to perform specific tasks.
- Regular Security Updates
- We update our systems and technologies to address vulnerabilities and maintain compliance with the latest security standards.
- Third-Party Security Compliance
- All third-party Service Providers we work with are required to follow strict security protocols to ensure Your data remains safe.
Data Retention
We retain Your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
- Retention Periods
- Account Information: Retained while Your Account is active or as required by applicable laws.
- Transaction Data: Retained for the duration of legal or regulatory requirements, such as tax or audit obligations.
- Data Deletion
- Once Your data is no longer required, it is securely deleted or anonymized to prevent identification.
- You can request deletion of Your Personal Data by contacting us at [email protected].
Your Role in Data Security
While we take every precaution to protect Your data, it is essential for You to take steps to ensure Your security:
- Keep Your Account credentials confidential.
- Avoid sharing sensitive information in public areas of the Website.
- Report any suspicious activity or unauthorized access to [email protected].
By using Keja Yangu, You acknowledge and accept the measures we have in place to protect Your data and agree to notify us immediately if You suspect any security breaches.
User Rights
At Keja Yangu, we are committed to ensuring that You have full control over Your Personal Data. We respect Your rights and provide You with the tools and processes to manage, access, and control the information You share with us.
Access to Personal Data
You have the right to access the Personal Data we collect and store about You. To request access:
- Submit a request by contacting us at [email protected].
- Include sufficient information to verify Your identity and specify the data You wish to access.
- We will respond to Your request within a reasonable timeframe as required by applicable law.
Correction and Deletion
If You believe that any of Your Personal Data is inaccurate or incomplete, You have the right to request correction. Additionally, You may request the deletion of Your data if it is no longer needed for the purposes outlined in this Privacy Policy.
Steps to Correct or Delete Data:
- Contact us at [email protected].
- Provide details of the information You wish to correct or delete.
- Upon verification, we will make the necessary corrections or remove the data from our systems unless retention is required by law.
Withdrawal of Consent
You have the right to withdraw Your consent to the processing of Your Personal Data at any time.
How to Withdraw Consent:
- Email us at [email protected] with “Withdrawal of Consent” as the subject.
- Specify the particular processing activities for which You are withdrawing consent.
- Please note that withdrawing consent may impact Your ability to use certain features of the Service.
Opt-out of Marketing Communications
You may opt out of receiving promotional communications, updates, or newsletters from us at any time.
How to Opt-out:
- Use the “Unsubscribe” link included in any email communication from Keja Yangu.
- Alternatively, send a request to [email protected] with “Opt-out of Marketing” as the subject.
Please Note:
- Even after opting out of marketing communications, You may still receive essential notifications related to Your Account or transactions.
By exercising these rights, You can ensure that Your data remains accurate, secure, and processed in accordance with Your preferences. If You have questions or need further assistance, please contact us at [email protected].
Children’s Privacy
At Keja Yangu, protecting the privacy of all users is a priority, and we are particularly committed to safeguarding the privacy of children.
Age Restrictions
Our Service is not intended for individuals under the age of 18. By using the Website or any of our services, You confirm that You are at least 18 years old. If You are under 18, You are prohibited from using or accessing the Service in any manner.
Handling of Children’s Data
We do not knowingly collect, store, or process any Personal Data from individuals under the age of 18. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete such information from our records.
Parents or guardians who believe that their child has provided us with Personal Data without their consent are encouraged to contact us promptly at [email protected].
Keja Yangu is committed to compliance with all relevant laws and regulations regarding children’s privacy. If You have questions or concerns about this policy, please do not hesitate to reach out to us.
International Data Transfers
At Keja Yangu, we recognize the importance of protecting your Personal Data when transferring it across borders. As part of providing our Service, your information may be transferred to, stored, or processed in countries outside of Kenya, including but not limited to those where our servers and third-party service providers are located.
Cross-Border Data Transfers
Your Personal Data may be transferred to and maintained on computers or databases located outside your state, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
- When such transfers occur, we ensure that your Personal Data is protected by appropriate safeguards, such as data encryption and compliance with standard contractual clauses or other legal mechanisms, as required by applicable law.
- We only work with Service Providers and partners who adhere to strict data protection standards, ensuring that your data is handled securely, regardless of the location where it is stored or processed.
Compliance with Local Laws
Keja Yangu is committed to complying with the data protection laws of Kenya, including the Data Protection Act, 2019, as well as any other relevant jurisdictional laws applicable to the processing and transfer of Personal Data.
- We take the necessary steps to comply with all applicable data protection regulations to ensure that your Personal Data is handled securely and in accordance with legal requirements.
- If you are located in a jurisdiction with specific data protection laws (such as the European Union’s General Data Protection Regulation (GDPR)), we ensure compliance with those laws in relation to the transfer and processing of your information.
By using our Service, you acknowledge and consent to the transfer of your Personal Data outside Kenya, where it may be subject to data protection laws different from those in your country of residence.
Links to Other Websites
Our Service may contain links to third-party websites or services that are not operated or controlled by Keja Yangu. These links are provided for your convenience, and may direct you to external sites, including those of Affiliates, partners, advertisers, or other third-party services.
Third-Party Websites
Once you click on a third-party link, you will be taken to the website or service of that third party, where their own privacy policies, terms, and conditions will apply. We encourage you to review the Privacy Policy of every website you visit, as they may collect, use, and process your information differently from how we do.
No Control Over Third-Party Content and Practices
Keja Yangu has no control over, and assumes no responsibility for the content, privacy practices, or policies of any third-party websites or services. This includes, but is not limited to, their collection of Personal Data, the security of your information on those sites, or how they handle user data.
By interacting with third-party links, you acknowledge that Keja Yangu is not responsible for the privacy practices of those sites and that you engage with them at your own risk. We encourage you to be cautious and to review the privacy and security practices of any external website before sharing any Personal Data.
Liability
Keja Yangu is not liable for any issues or concerns that may arise from your interactions with third-party websites, including their handling of your Personal Data, and any disputes, transactions, or damages related to those sites or services should be resolved directly with the third party involved.
Changes to the Privacy Policy
Updates and Revisions
Keja Yangu reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. These updates may be driven by the need to address new technologies, improve user experience, or comply with changing regulations. When we make significant changes, we will revise the “Last Updated” date at the top of this document.
Notification of Changes
In the event of material changes to this Privacy Policy, we will notify users through appropriate channels. This may include sending you an email, providing a notification on the platform, or posting an updated policy directly on our website. We encourage you to review the Privacy Policy regularly to stay informed about how we are protecting your personal information.
Continued Use
By continuing to access or use the Service after the Privacy Policy has been updated, you signify your acceptance of the revised terms and practices. If you do not agree with the updated Privacy Policy, you should discontinue use of the platform and contact us for further assistance.
Contact Information
Inquiries
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise any of your privacy rights, please feel free to contact us at:
- Email: [email protected]
- Website Contact Page: https://kejayangu.com/contact/
We are committed to addressing any concerns you may have and will respond to your inquiries as soon as possible.
Requests
Users have the right to request access to their Personal Data, request corrections, deletion, or withdrawal of consent, or opt-out of certain communications. If you would like to make a request regarding your Personal Data or any of your privacy rights, please contact us using the information above.
We will take appropriate steps to process your request in accordance with applicable data protection laws and ensure that your rights are respected.
